Payment Terms
Last updated: July 18, 2024
These Payment Terms govern all transactions made through Modulario and its associated services available at modulario.website. By purchasing or subscribing to any service offered by Modulario, you agree to be bound by these terms in full.
1. Acceptance of Payment Terms
By completing a purchase or initiating a payment through our platform, you confirm that you have read, understood, and agreed to these Payment Terms. If you do not agree, you must not proceed with any transaction.
2. Pricing and Currency
All prices displayed on our platform are listed in the currency indicated at the time of purchase. Modulario reserves the right to adjust pricing at any time. Any price changes will not affect transactions that have already been confirmed. Applicable taxes, fees, or levies may be added to the displayed price depending on your location and the nature of the service purchased.
3. Accepted Payment Methods
We accept payment via the methods listed on our checkout page at the time of your transaction. Accepted methods may include major credit and debit cards, and other electronic payment instruments as made available from time to time. All payment methods are subject to verification and approval.
4. Billing and Charges
4.1 One-Time Payments
For services billed as a single transaction, the full amount is charged at the time of purchase confirmation. Access to the purchased service is granted upon successful payment processing.
4.2 Recurring Subscriptions
Where services are offered on a subscription basis, you authorise Modulario to charge your chosen payment method automatically at the agreed billing interval — whether monthly, quarterly, or annually — until the subscription is cancelled. You are responsible for ensuring your payment details remain current and valid.
4.3 Failed Payments
If a scheduled payment fails, we may attempt to process the charge again within a reasonable period. Continued failure to process payment may result in suspension or termination of access to the relevant service. You will be notified of any payment failure using the contact details associated with your account.
5. Authorisation
By providing payment details and submitting a transaction, you represent and warrant that you are authorised to use the payment method provided, and that all information submitted is accurate and complete. Modulario is not liable for losses arising from unauthorised use of a payment method where such use occurred without fault on our part.
6. Refund Policy
6.1 General Refunds
Refund eligibility is determined on a case-by-case basis in accordance with the nature of the service purchased. Where a service has been fully delivered or substantially consumed, refunds may not be available.
6.2 Requesting a Refund
To request a refund, please contact our support team at support@modulario.website with details of your transaction. We will review your request and respond within a reasonable timeframe. Approved refunds will be processed to the original payment method used at the time of purchase.
6.3 Non-Refundable Items
Certain services, customised deliverables, or completed sessions may be designated as non-refundable. This will be clearly communicated prior to purchase where applicable.
7. Disputes and Chargebacks
If you believe a charge was made in error, we encourage you to contact us directly at support@modulario.website before initiating a chargeback with your payment provider. Raising a dispute with your bank or card issuer without first contacting us may delay resolution. We reserve the right to suspend access to services where a chargeback has been initiated pending investigation.
8. Taxes and Duties
You are solely responsible for any taxes, duties, or levies applicable to your purchase under the laws of your location. Where Modulario is required by applicable regulation to collect taxes on your behalf, such amounts will be added to your total at checkout.
9. Subscription Cancellation
You may cancel a subscription at any time through your account settings or by contacting our support team. Cancellation takes effect at the end of the current billing period unless otherwise stated. No partial refunds are issued for unused time within a billing cycle unless explicitly provided for in a separate agreement.
10. Changes to Payment Terms
Modulario reserves the right to update or modify these Payment Terms at any time. Changes will be published on this page with a revised effective date. Continued use of our services following such changes constitutes your acceptance of the updated terms. We recommend reviewing this page periodically.
11. Contact
For questions or concerns regarding payments, billing, or these terms, please reach out to our team:
Modulario
198 George St, Bundaberg West QLD 4670, Australia
Email: support@modulario.website
Phone: +61 2 9644 4014